PRIVACY POLICY

PRIVACY POLICY

Frank Adams Jewelers is committed to ensuring that our website is accessible to everyone in compliance with all applicable laws.  If you have difficulty accessing any content, viewing any file or otherwise note any accessibility issues with this website, please contact Frank Adams immediately at friends@frankadams.com or you can reach us by telephone at 518-435-0075 to specify the nature of the problem and any assistive technology you use.  Frank Adams Jewelers welcomes your suggestions and comments about improving this website and will strive to provide the content you need in the format you require.

This is the website of Frank Adams Jewelers

21 Stuyvesant Plaza

Albany, NY 12203

We can be reached via email at friends@frankadams.com or you can reach us by telephone at 518-435-0075

This privacy policy describes how Frank Adams Jewelers and www.frankadams.com treats information you may provide to us, including how we may use such information, how we protect the security of such information, and how you may change or request that we remove such information from our systems. This includes any personally identifiable information that is supplied to us in conjunction with your use of our website www.frankadams.com.

Except as described in this Privacy Policy, we will not, without your consent, disclose, sell, rent, or otherwise provide to any third party any personally identifiable information collected from you. We do not share, sell, rent or trade personal identifiable information with third parties for their promotional purposes.

BY USING THE WEBSITE, YOU CONSENT TO FRANK ADAMS JEWELERS TERMS AND CONDITIONS OF USE www.frankadams.com, WHICH ARE HEREBY INCORPORATED HEREIN, AND TO THIS PRIVACY POLICY AND TO OUR RECEIPT, RETENTION, DISCLOSURE, AND PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.

1. WHEN DOES FRANK ADAMS JEWELERS COLLECT PERSONAL INFORMATION?

You must register to access and use certain features of the Website. The first time you attempt to access one of these particular features, you will be asked to complete a user profile as part of the registration process. If you do not wish to complete a User Profile and consent to Frank Adams Jewelers' use of the information you provide, you will not be allowed to access certain features of the Website.

Frank Adams Jewelers may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any information in response. Any and all information which is voluntarily submitted in feedback forms on the Website or in response to any survey that you agree to take part in is used for the purposes of improving www.frankadams.com and Frank Adams Jewelers product and service offerings.

2. WHAT IS MY USER PROFILE?

Your User Profile is the information provided by you. It may include your user name, full name, email address, telephone and mobile numbers, country, and any other information that you decide to make available. You agree that Frank Adams Jewelers has no responsibility for the accuracy of any data provided by you in your User Profile. Frank Adams Jewelers stores the information collected through log files and cookies in a profile containing each user's preferences. We use this information in order to identify your interests and improve the Website and our services. You can access your User Profile from the Website in order to view, correct or complete information, remove non-mandatory information, and view the privacy settings associated with your User Profile information. By completing your User Profile, you consent to Frank Adams Jewelers use of any information you provide in a manner consistent with this Privacy Policy.

3. WHAT INFORMATION DOES FRANK ADAMS JEWELERS COLLECT?

As part of your User Profile, and/or in connection with various service offerings, Frank Adams Jewelers may gather information about you, including without limitation:

a. Identification data, such as name, address, telephone number, cell number, email address;

b. Profile information, such as age, sex, country of residence and any information that you choose to provide as part of your User Profile;

c. Electronic identification data, such as IP addresses, log files and cookies;

d. Electronic identification data, such as IP addresses, log files and cookies;

e. Banking and payment information (credit or debit card information, account number);

f. Survey results;

g. Information about your usage of the www.frankadams.com and interactions with Frank Adams Jewelers;

h. Products or services ordered from Frank Adams Jewelers;

i. Correspondence between you and Frank Adams Jewelers;

j. Information to validate your identity in case you forget a password or username; and

k. "Non-Personal Data," may be gathered for statistical and other analytic information collected on an aggregate basis for all visitors to the Website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as location information using IP addresses, browser types and referrer information as may be offered by your browser during transmission, and data deduced from clocking of activities such as page-stays.

4. FOR WHAT PURPOSES DOES FRANK ADAMS JEWELERS COLLECT PERSONAL INFORMATION?

We may use your personal information for the following purposes:

a. to enable you to access and use certain features of www.frankadams.com;

b. to personalize aspects of our overall service to you;

c. to communicate with you; and/or

d. to provide services or products available at or through www.frankadams.com to you.

5. FOR WHAT PURPOSES MAY FRANK ADAMS JEWELERS DISCLOSE PERSONAL INFORMATION?

Except as provided below, Frank Adams Jewelers shall not sell, rent, trade or otherwise transfer any personal information to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of competent authorities.

There are very limited situations related to law, safety or security when Frank Adams Jewelers may share your personal information with a third party. These limited situations are where Frank Adams Jewelers, in its sole discretion, reasonably believes that Frank Adams Jewelers is required to do so in order to:

a. satisfy any legal process, governmental request, applicable law or regulation;

b. prevent or investigate illegal activity;

c. enforce or investigate violations of Frank Adams Jewelers' Terms and Conditions of Use www.frankadams.com ; or

d. protect the rights, property or safety of Frank Adams Jewelers, its users or the public.

Frank Adams Jewelers will provide all reasonable assistance and information to any appropriate judicial, law enforcement or government authority lawfully requesting such information. Frank Adams Jewelers will provide all reasonable assistance and information to fulfill this request and you hereby consent to such disclosure.

Frank Adams Jewelers may store and process your personal information in any country in which Frank Adams Jewelers maintains facilities, including outside of the country from which such content originated. By using www.frankadams.com and/or procuring any services from Frank Adams Jewelers, you consent to the transfer of information outside of your country.

Frank Adams Jewelers may also access or process your personal information if necessary to satisfy technical requirements or network policies, meet your customer service requests, or prevent any disruption to the Website.

If you order any products or services from Frank Adams Jewelers, Frank Adams Jewelers may provide your information to a credit card processing company. Frank Adams Jewelers is not responsible for the preservation of the confidentiality of your personally identifiable information by such credit card companies. We may also keep the information to be able to respond to inquiries by you. Frank Adams Jewelers may obtain credit reports or verify billing information for credit card transactions. All personal information obtained from third parties will be maintained in accordance with this Privacy Policy.

As Frank Adams Jewelers continues to develop its business, Frank Adams Jewelers might acquire or divest itself of certain assets, subsidiaries or business units, or enter into a transaction with another entity. In such transactions, as well as in the event Frank Adams Jewelers, or substantially all of its assets, is acquired by a third party, personal information of users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.

6. WHAT ARE COOKIES? HOW DOES FRANK ADAMS JEWELERS USE THEM?

Cookies are pieces of information that the browser of the Frank Adams Jewelers software client or your Internet browser may store locally on your computer. Cookies enable Frank Adams Jewelers to recognize you or your preferences, gain information about your use of www.frankadams.com, and help us to improve www.frankadams.com and our product and service offerings. This information may be analyzed by third parties on our behalf.

Frank Adams Jewelers may use non-personally identifiable information about your use of www.frankadams.com in order to provide advertisements likely to be of greater interest to you and to help us measure and improve the performance of our advertising campaigns. Frank Adams Jewelers typically uses a cookie to collect this information.

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies.

ROLEX SECTION

While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.

7. WHAT ABOUT LINKED WEBSITES AND THIRD PARTY APPLICATIONS?

This Privacy Policy applies solely to personal information that is acquired on www.frankadams.com, in connection with your use of Frank Adams Jewelers' products or services, or through your relationship with Frank Adams Jewelers. The frankadams.com includes hyperlinks to other websites neither owned nor managed by us. Frank Adams Jewelers is not associated with these third party websites and does not review their privacy policies. We cannot guarantee the privacy of any information that may be obtained by third parties at or through these other websites. We strongly encourage you to review the privacy policies of any website you visit before supplying personally identifiable information through that website. Frank Adams Jewelers accepts no responsibility or liability for these other websites.

If you use any extras, plug-ins or third party applications in connection with your use of frankadams.com or any Frank Adams Jewelers products or services, the provider of such Applications may obtain access to certain personal information about you. Frank Adams Jewelers does not and cannot control how the provider of Applications may use any personal information obtained in connection with such Applications. We strongly encourage you to review any privacy policies or other terms applicable to the use of such Application before installation. Frank Adams Jewelers accepts no responsibility or liability for any application.

8. HOW DOES FRANK ADAMS JEWELERS PROTECT YOUR PERSONAL INFORMATION?

Frank Adams Jewelers undertakes various precautionary measures to maintain the security of frankadams.com and your personal information. Frank Adams Jewelers protects your information online by using industry standard encryption methods to prevent unauthorized access to user's personal information stored on its servers. Frank Adams Jewelers protects your information off-line by restricting access to your personal information in its facilities. Your personal information and traffic data can only be accessed by authorized personnel that require access to this data in order to be able to fulfill their duties.

Your personal data is stored on secure servers hosted by our Internet service provider, and on secure servers hosted by our credit card processing companies. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take commercially reasonable steps (including appropriate technical and organizational measures) to protect your personal information.

9. DOES FRANK ADAMS JEWELERS CONTACT YOU?

Frank Adams Jewelers may contact you to send you messages about frankadams.com, product and/or service issues. Frank Adams Jewelers reserves the right to use email, frankadams.com or other means of communication deemed appropriate by Frank Adams Jewelers in its sole discretion to notify you of any actual or potential claims related to your use of frankadams.com or any Frank Adams Jewelers products or services. Frank Adams Jewelers may send you alerts to keep you up to date with news about Frank Adams Jewelers, the Frank Adams Jewelers' services and/or products that you have purchased, and/or to inform you about other products, services or Frank Adams Jewelers related information. You can opt-out of the receipt of alerts and/or promotional communications from Frank Adams Jewelers by clicking the 'unsubscribe' link included within or attached to the Frank Adams Jewelers message or by changing your selected preferences on your User Profile.

10. CAN THIS PRIVACY POLICY BE MODIFIED?

Frank Adams Jewelers reserves the right to modify the provisions of this Privacy Policy as necessary or appropriate, in Frank Adams Jewelers discretion. We will inform you of these changes by email or by posting a notice and/or the revised Privacy Policy on the Website. The revised Privacy Policy shall be effective immediately upon notification or posting on the Website. You agree that your continued use of the Website following notification or posting of the revised Privacy Policy shall constitute your acceptance of the Privacy Policy as modified.

11. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU CONTACT FRANK ADAMS JEWELERS?

You have the right to access and, as relevant, to amend your personal information. You may inform us of any changes in your personal data, and we will update or delete your personal data accordingly. Frank Adams Jewelers will use reasonable efforts to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes. Some of your personal information may be viewed or edited online by accessing your User Profile from frankadams.com. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity. You may also address any questions regarding your personal information and this Privacy Policy to us at friends@frankadams.com.

12. HOW LONG IS YOUR PERSONAL INFORMATION RETAINED BY FRANK ADAMS JEWELERS?

Unless you request Frank Adams Jewelers to delete your personal information, Frank Adams Jewelers will retain your personal information for as long as is necessary to (i) fulfill any of the purposes identified herein, and (ii) comply with applicable legislation, regulatory requests and relevant orders from competent courts. Frank Adams Jewelers may, but is under no obligation to, periodically review personal information in its possession and dispose of personal information of users which has not been accessed for a substantial period of time or which Frank Adams Jewelers in its sole discretion believes is no longer current or accurate.